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Thomas Rhodes

1-800 Plumber +AIR5.0223 Google reviews

Cast iron sewer replacement with a three-year warranty

Owner of 1-800 Plumber +Air of Dallas, a locally owned plumbing and HVAC company in Farmers Branch serving Dallas, the Park Cities and the northern suburbs.

Guarantee
3-year cast iron replacement warranty
Hours
24/7, no night or weekend upcharge
Service area
Dallas, Park Cities and northern suburbs
Member
since 2025

What Thomas does

  • Cast iron sewer line replacement
  • Water heaters, tank and tankless
  • Leak detection, drains and gas lines
  • Water filtration and softeners
  • Air conditioning and heating
  • Home Guard maintenance membership
All services →

Problems Thomas solves

  • Recurring backups and slow drains in an older Dallas home
  • A camera inspection shows cracked cast iron under the slab
  • A water heater leaking or not staying hot
  • Air conditioning or heat that quit in the wrong month
  • Tired of a single take-it-or-leave-it plumbing bid

Who should call

  • Homeowners in older Dallas and Park Cities houses
  • Homeowners and businesses who want a high-touch, local plumber
  • Home inspectors and property managers with sewer findings
  • Owners remodeling a kitchen or bath

The best introductionA homeowner in an older Dallas house with recurring sewer backups who wants options, not one take-it-or-leave-it bid.

10 guides by Thomas

Answers Thomas gives clients every week

All plumbing guides
Plumbing Drains backing up again in an older Dallas home: what a failing cast iron sewer line means If the plumber has snaked the same line twice this year, the drain is not the problem. Here is what is happening under the slab and what your real options are. 8 min read How do I keep my pipes from freezing during a Dallas winter storm? A hard freeze is in the forecast: how to keep your pipes from bursting in North Texas 7 min read What plumbing maintenance should I do every year to avoid big repairs? A once-a-year plumbing checkup: what to look at so small problems stay small 7 min read How do I choose a good plumber, and what should I ask before hiring one? Choosing a plumber: the questions that separate a good one from a costly one 7 min read Can I unclog a drain myself, and when should I call a plumber? Clearing a clogged drain yourself, and the signs it is time to stop 7 min read What plumbing myths and mistakes cost homeowners the most money? Flushable wipes, hot water and grease, and other plumbing myths that end in a repair bill 7 min read What happens during a whole-house repipe, and how long does it take? Repiping a house: what happens, in what order, and how long your water is off 7 min read Tankless or tank water heater: which is better for my home? Tankless or tank: how to pick the water heater that fits the way your house uses water 7 min read How do I know if I have a slab leak under my house? Warm spots, a moving meter, a rising bill: how to tell if you have a slab leak 7 min read How much does it cost to replace a water heater in Dallas, and what changes the price? What it really costs to replace a water heater, and the choices that move the price 7 min read

Why clients choose Thomas

Proof, not promises

  • Texas State Board of Plumbing Examiners license RMP# M-44764 (Dennis Collins, Master Plumber)
  • Licensed, insured technicians
  • Locally owned and operated location of the 1-800-Plumber +Air brand
Guarantee
All work is guaranteed, per the company site; full cast iron pipe replacement carries a three-year warranty
Hours
Available 24/7
Team
Locally owned and operated; technicians call ahead to confirm arrival times

What clients say

Excerpts from public Google reviews of 1-800-Plumber +Air. Read all 223 on Google.

★★★★★3 months ago

second time using them. very impressed both times by the customer service and how friendly and pleasant everyone is to interact with. I had a pretty extensive job with original cast iron pipe replace and rerouted. it was a pretty significant job. the crew worked until 630 pm on a friday before a holiday to ensure I had running water in my kitchen over the weekend. the excavation crew did a great job damaging as few garden plants as possible and afterwards when the trenches were backfilled they made sure they left with it looking as good as possible.

— Paul Stangeland
★★★★★6 months ago

We've had a variety of positive experiences with 1-800-plumber as a result of both proactive installations (smart water shut off) to troubleshooting after spending a few months away from our property. In every encounter, we have been impressed by the communication throughout booking and scheduling; transparency and competitiveness in pricing; and most importantly, how polite and courteous everyone has been across the ownership, the call center and the plumbers on-site. At every opportunity, this company has exceeded our expectations and we have already referred them multiple times.

— Liz Chalfant
★★★★★2 months ago

I had a huge water heater leak. 1800 Plumber was at my house within 30 minutes of the call. 📞 had questions later and b the day and night received a call from the owner. He was kind and explained everything and offered multiple options for replacing my water heater. Excellent customer service. This company will always get my business! …

— Sherida
Show 2 more reviews
★★★★★7 months ago

We received a full home sewer line scoping with a very detailed review and multiple options for repair estimates. Cooper is very thorough and answered all of our questions. Very personable and friendly service attitude from both he and his partner!

— Terri Olive
★★★★★6 months ago

Joe Tijerina was great. He was able to come to my house within an hour of me calling. He clearly explained my water heater issues and gave me all the options to solve the issue. Very helpful!

— Chandler Stonecipher

In Thomas's words

Situations Thomas handles every week

Recurring backups and slow drains in an older Dallas home

Cast iron sewer lines under homes from the mid-century era crack, scale and collapse. Replacing them is the problem Thomas's team solves most often. The team presents several options, works toward the most cost-effective fix, and backs a full cast iron replacement with a three-year warranty.

A water heater that is leaking or will not stay hot

The company repairs and replaces conventional and tankless water heaters. Reviews describe technicians arriving within an hour, explaining the issue and laying out every option before any work.

A leak you can hear, smell or see on the bill

Water leak detection and repair, gas line work and repipes are all handled by licensed, insured technicians, with 24-hour emergency service for the ones that cannot wait.

Air conditioning or heat that quit in the wrong month

The same company repairs, maintains and installs air conditioning, furnaces, heat pumps and ductless mini splits, and its Home Guard membership includes spring and fall HVAC inspections.

Hard water or water you do not want to drink

Water filtration and softener systems, including activated carbon and reverse osmosis filters, are part of the plumbing lineup, with hard water testing included in the membership.

Tired of a single take-it-or-leave-it bid

The company's stated values include integrity with no price surprises at the end of a job, and Thomas describes a high-touch, professional experience for homeowners and businesses who want options rather than pressure.

Services

Everything Thomas offers

Cast iron sewer line replacementFull replacement of failing cast iron lines, with a three-year warranty.
Sewer repair and camera scopingRepair of localized damage, and evaluation of when replacement is the better call.
Water heaters and tankless water heatersRepair, replacement and energy-efficient upgrades.
Water leak detection and repairFinding and fixing leaks in supply lines and fixtures.
Drain cleaningClearing slow and clogged drains.
Gas linesGas line installation, repair and leak checks.
Water filtration and softenersActivated carbon, reverse osmosis and softening systems.
Shutoff valves and repipesSmart shutoff valves, valve replacement and whole-home repipes.
Air conditioning and heatingRepair, maintenance and installation of AC, furnaces, heat pumps and ductless mini splits.
Home Guard membershipYearly plumbing safety check, water heater flush, hard water test, spring and fall HVAC inspections, priority service and repair discounts.

Service area: Dallas, University Park, Highland Park, Farmers Branch, Carrollton, Plano, Richardson

About

Thomas Rhodes

Thomas Rhodes owns and operates the Dallas location of 1-800 Plumber +Air in Farmers Branch. The company is locally owned and available around the clock, with no extra charge for nights, weekends or holidays. Work is priced by the job rather than by the hour, and technicians call ahead to confirm arrival times.

The problem his team solves most often is a failing cast iron sewer line under an older Dallas home. The team presents several options and works toward the most cost-effective fix, and a full cast iron replacement carries a three-year warranty. The company's stated commitment is never to sell work that is not needed.

Why clients choose Thomas

  • Cast iron sewer replacement is a specialty, with multiple options presented and a three-year warranty on full replacement
  • Pricing by the job, not the hour, with no upcharge for nights, weekends or holidays
  • Locally owned, available 24/7, and committed to on-time arrival with a call ahead

Works alongside: Works with home inspectors, people in the trades, property managers, and professionals who serve high-end customers wanting a professional, high-touch experience.

Member of BNI Preston Center since 2025.

FAQ

Questions people ask Thomas

Do I have to replace the whole cast iron sewer line?

Not always. The team evaluates the line and presents several options, aiming for the most cost-effective solution. Repair may suit localized damage; replacement is recommended when a line has recurring problems, is severely cracked, collapsed or offset, or is made of materials prone to failure. Full replacement carries a three-year warranty.

Is there an extra charge for emergencies or weekends?

No. The company is available 24 hours a day, seven days a week, and states that it does not up-charge for nights, weekends or holidays. Jobs are priced by the job, not by the hour.

Do you handle air conditioning as well as plumbing?

Yes. The company repairs, maintains and installs air conditioning, furnaces, heat pumps and ductless mini splits, in addition to plumbing.

Is the work guaranteed?

All work is guaranteed, and Thomas offers a three-year warranty on full cast iron pipe replacement.

What is the Home Guard membership?

A maintenance plan with a yearly plumbing safety check, water heater flushing, hard water testing, spring and fall HVAC inspections, priority service and discounted repair pricing.

Contact

Reach Thomas

Company1-800 Plumber +AIR
Office1-800 Plumber +AIR, 3321 Towerwood Drive, Suite 120, Dallas, TX 75234
HoursAvailable 24/7

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