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Moving Company·Carrollton, TXFor homesFor businesses

Mike Lohner

IMS Relocation/Mayflower4.7356 Google reviews

Household and office moves, with storage in between

Co-owner of IMS Relocation, a Carrollton moving and storage company founded in 1991 and an agent for Mayflower Transit and United Van Lines across Dallas–Fort Worth.

In business
Since 1991
Service area
Dallas, Collin, Denton, Tarrant counties
Team
Full-time crews, 14-year average tenure
Member
since 2010

What Mike does

  • Local household moves
  • Long-distance and international moves
  • Office and corporate relocation
  • Packing, unpacking and custom crating
  • Climate-controlled and portable storage
  • Auto, boat and motorcycle transport
All services →

Problems Mike solves

  • Your closing dates do not line up
  • Moving to another state or overseas
  • An office move that cannot shut the business down
  • Art, a piano or equipment that cannot just go in a box
  • Not knowing what the move will cost

Who should call

  • Families with a closing date in Dallas–Fort Worth
  • Office managers planning a weekend relocation
  • Households moving out of state or overseas
  • Seniors moving into a community, and military families

The best introductionA family whose sale closes before the new house is ready and needs everything packed, stored and delivered later.

10 guides by Mike

Answers Mike gives clients every week

All moving company guides
Moving Company Your closing dates do not line up: how to move out, store everything and move in Two closings, one truck and a stretch of days with no house in between. Here is how we plan a move like that so nothing gets packed twice or lost in the middle. 8 min read How do I know if my art, piano or antiques need custom crating for a move? Art, a piano, a glass-top table: how to tell what needs a crate before moving day 7 min read What is the difference between full value protection and released value when hiring movers? Full value protection or 60 cents a pound: choosing how your move is covered 7 min read How do I choose a licensed moving company in Texas and avoid moving scams? How to check a Texas moving company before you hand over the house keys 7 min read What are the biggest mistakes people make on a long-distance move? Leaving Texas: the long-distance moving mistakes that cost families the most 7 min read When is the best time to move in Dallas, and how does summer heat affect a move? Moving in a Dallas summer: peak season, heat and how to pick your date 7 min read How do you move an office without shutting the business down? Moving the office without losing a workday: how a weekend relocation is planned 7 min read Should I pack my own boxes or pay movers to pack for me? Pack it yourself or let the movers pack: where the savings are real and where they are not 7 min read What should I do if movers damaged or lost my belongings in Texas? Something arrived broken or did not arrive: how a moving damage claim works in Texas 7 min read How much do movers cost in Dallas, and what drives the price of a move? What a move really costs in Dallas: the six things that set the price 7 min read

Why clients choose Mike

Proof, not promises

  • TxDMV Household Goods Certificate No. 005069032C
  • USDOT No. 125563
  • FMCSA Federal UCR
  • Federal Maritime Commission (FMC) registration
  • Customs Broker
  • Agent for Mayflower Transit and United Van Lines
  • Certified Pinnacle Mover, Southwest Movers Association
  • BBB Accredited Business since 1994, A+ rating
  • Fully insured, with property damage and loss coverage chosen by the customer at the estimate
In business
since 1991
Guarantee
IMS follows up after every move and says it will make it right if the customer is not satisfied
Team
All movers are full-time IMS employees; average employee tenure is 14 years

What clients say

Excerpts from public Google reviews of IMS Relocation. Read all 356 on Google.

★★★★★3 months ago

They were above phenomenal! I truly don’t have enough nice things to say about Matt, Miguel, and Bell. Their kindness was extraordinary, their work ethic was unreal and their care was top notch. Customer care is big for me and they over exceeded all expectations even in frustrating times! Everything was moved well, efficiently and with care.

— Wayne Walters
★★★★★a year ago

Manuel and his team were fantastic! I highly recommend them. They were prompt and courteous and very pleasant. They helped with packing and were very thorough and took great care of all of my belongings. We had many large pieces of art, television, mirrors and they took great care in crating them. Thank you IMS!

— Lesley Dally
★★★★★2 years ago

I.M.S Relocation exceeded our expectations. Our furniture, stored for over 10 years, was in pristine condition, as if it had been dropped off yesterday. The secure, temperature-controlled storage at this location was the best decision we had made. Stephanie Miller was very professional and one of the most wonderful people we have ever worked with. She handled all paperwork efficiently, communicated effectively with us and with Valentine who handled our items at the warehouse, and treated us with the utmost care. Valentine, was equally impressive. He meticulously opened the pallets, performed an inventory audit, and expertly directed our movers.

— K Martin
Show 1 more review
★★★★11 months ago

IMS Relocation helped us move out while our home was under repair. They did a great job communicating our move out dates and what the process would entail. The movers that packed us and moved us were kind and professional. As our time to move back in neared, I called to schedule our move in cleaning, move, and unpacking, which take place over 3 days. I was given a 3 day date over the phone, but was sent no confirmation email. I either misheard and put the dates down wrong, or they told me the wrong dates, but either way, the cleaners showed up a day earlier than expected and the movers came a day late.

— Rosemary Webb

How it works

What happens after you reach out

  1. Set up a moving plan The customer describes what is moving and when, and IMS builds a customized plan.
  2. Meet with an estimator In person, on site or virtually, the estimator reviews packing, specialty items, loading, unloading, unpacking and storage and provides upfront, no-obligation pricing in writing.
  3. Sign and confirm The customer signs the contract and chooses a service date. No deposit is needed for domestic moves.
  4. The move Packing, loading, transport, unloading and unpacking by full-time IMS employees, with updates throughout.
  5. Follow-up IMS checks in after the move and says it will make it right if anything is not satisfactory.

In Mike's words

Situations Mike handles every week

The closing dates do not line up

Selling one home and moving into another rarely happens on the same day. IMS packs and loads once, holds everything in its own secure, climate-controlled Carrollton warehouse or in portable containers, and delivers when the new home is ready.

Moving to another state or overseas

As a Mayflower Transit and United Van Lines agent, IMS plans the move locally and moves it through a national network with more than 800 agents worldwide. International moves are backed by Federal Maritime Commission registration and customs broker status.

An office move that cannot shut the business down

IMS handles office and corporate relocations, hotels, labs and medical facilities, schools and restaurants. A moving coordinator plans the sequence so equipment and files are back in use with as little downtime as possible.

Art, pianos, lab equipment and other things that cannot just go in a box

Custom crating, fine art handling, equipment rigging and auto, boat and motorcycle transport are part of the specialized moving division, so fragile and oversized items get their own plan.

Not knowing what the move will cost

An IMS estimator reviews the move in person, on site or virtually and gives upfront, no-obligation pricing in writing that covers packing, loading, unloading, unpacking and storage. No deposit is required to schedule a domestic move.

Services

Everything Mike offers

Local household movesFull-service moves within Dallas–Fort Worth by full-time IMS crews.
Long-distance and interstate movesMoves across Texas and the country through the Mayflower and United Van Lines networks.
International movesOverseas relocation with FMC registration and customs broker status.
Office and corporate relocationOffice moves, corporate employee relocation, home delivery and logistics.
Packing, unpacking and custom cratingFrom wrapping fragile items to packing an entire home or office.
Climate-controlled and portable storageAn 80,000-square-foot Carrollton warehouse plus more than 500 portable storage containers.
Specialized movesHospitals, labs, schools, hotels, restaurants, trade shows, fine art and equipment rigging.
Auto, boat and motorcycle transportVehicle transport arranged alongside the household move.
Senior community and military movesMoves into senior communities and military relocations.

Service area: Carrollton, Dallas, Plano, Frisco, Denton, Lewisville, Fort Worth, Keller, Southlake, Colleyville, Collin County, Dallas County, Denton County, Tarrant County

About

Mike Lohner

Mike Lohner co-owns and operates IMS Relocation, a Carrollton moving and storage company locally owned since 1991. As an agent for Mayflower Transit and United Van Lines, the company plans a move locally and carries it across Texas, the country or overseas, with Federal Maritime Commission registration and customs broker status.

Every move begins with an estimator who reviews the job in person or virtually and puts no-obligation pricing in writing; no deposit is needed to schedule a domestic move. Crews are full-time IMS employees, and when the dates between homes do not line up, goods wait in the company's 80,000-square-foot climate-controlled warehouse or in portable containers.

Why clients choose Mike

  • Locally owned and operated in Carrollton since 1991, with the national reach of Mayflower Transit and United Van Lines behind every long-distance move
  • Written, no-obligation pricing before anything is signed, and no deposit to schedule a domestic move
  • Full-time crews, an 80,000-square-foot climate-controlled warehouse and the licenses to move household goods across Texas, the country and overseas

Member of BNI Preston Center since 2010.

FAQ

Questions people ask Mike

How far ahead should I book?

IMS recommends four to six weeks for a standard residential move and six to eight weeks for commercial and international moves. May through September is peak season, so book early.

Is there a deposit?

No deposit is needed to schedule a domestic move. If paying by credit card, the estimated cost is charged the business day before the move. Some international moves do require a deposit.

Are my belongings insured?

Yes. IMS is fully insured and licensed by the Texas Department of Motor Vehicles. The customer declares the value of the items and chooses a protection level, which appears on the estimate and bill of lading.

What if my new home is not ready?

IMS stores household and commercial goods in its 80,000-square-foot climate-controlled Carrollton warehouse or in portable storage containers, short or long term.

Can you move me to another state or overseas?

Yes. IMS is an agent for Mayflower Transit and United Van Lines, with Federal Maritime Commission registration and customs broker status for international moves, while the Carrollton team manages the job.

Contact

Reach Mike

CompanyIMS Relocation/Mayflower
Office2005 Mcdaniel #150, Carrollton, TX 75006

Email goes through the referral form so the chapter can record the introduction.

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