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Information Technology·Dallas, TXFor businesses

Anthony Omini

Cross River Tech5.013 Google reviews

Managed IT for small offices, with the owner on the phone

Owner of Cross River Tech in Dallas. Managed IT, cybersecurity, Microsoft 365 and cabling for offices of one to fifty people in Dallas–Fort Worth, remote across Texas.

Licensed
MCSA and CCNA certified
In business
Owner has 15+ years in IT
Hours
Mon–Fri 8–5; remote support 24/7
Member
since 2023

What Anthony does

  • Managed IT, monthly per user
  • Cybersecurity and tested backups
  • Microsoft 365 and Google Workspace migration
  • Cat6 cabling and IT room setup
  • Office move IT planning
  • Hourly break/fix support, no contract
All services →

Problems Anthony solves

  • The office is down and the vendor ticket is two days old
  • A new office that needs to work on day one
  • A hacked mailbox or a backup nobody has tested
  • Moving to Microsoft 365 or Google Workspace
  • One problem and no appetite for a contract

Who should call

  • Law firms, dental and medical practices with no in-house IT
  • Insurance agencies and architecture or design firms
  • Offices of five to fifty people in Dallas–Fort Worth
  • Owners opening or moving an office

The best introductionAn office manager at a 5-to-50 person firm who is tired of waiting on a vendor ticket queue while the office is down.

Not a fit for companies needing a large help desk, a written response-time guarantee or regular onsite visits outside Texas.

10 guides by Anthony

Answers Anthony gives clients every week

All information technology guides
Information Technology The office is down and the IT ticket is two days old: what a small firm actually needs Slow computers, a backup nobody has tested, and a vendor who answers in days. Here is how to diagnose your office's IT situation and what a properly run managed service does differently. 8 min read Can I set up the network and Wi-Fi for my small office myself? Can you set up your own office network and Wi-Fi? Where DIY works and where it fails 7 min read How do I know if a business email account has been hacked, and what should I do first? Is a staff mailbox hacked? The warning signs and what to do in the first hour 7 min read Is Microsoft 365 or Google Workspace better for a small office? Microsoft 365 or Google Workspace for a small office: how to choose and how to switch 7 min read Doesn't Microsoft 365 already back up our files and email? Microsoft backs it up, and other backup myths that leave small offices exposed 7 min read How far ahead should we plan the IT for an office move, and what happens on move weekend? Moving offices in Dallas: the IT timeline from signed lease to the first Monday 7 min read What questions should I ask an IT company before hiring them to support my office? Seven questions to ask an IT company before it gets the keys to your office 7 min read How do I protect my office computers and data from Texas storms, freezes and power outages? Texas storms, freezes and outages: keeping a small office's IT running through them 7 min read What will a cyber insurance application ask about our IT, and how do we answer it honestly? The cyber insurance questionnaire: what it asks about your IT and how to answer truthfully 7 min read How much does managed IT support cost for a small office in Dallas? What managed IT really costs a small Dallas office, and what moves the number 7 min read

Why clients choose Anthony

Proof, not promises

  • Microsoft Certified Solutions Associate (MCSA), issued August 2014
  • Cisco Certified Network Associate (CCNA), issued September 2013
  • Microsoft Cloud Solution Provider
  • Over 15 years in IT across industries and global organizations
  • Studied at the University of Oklahoma
In business
15+ years in IT
Guarantee
Managed plans are month to month and quoted in writing; hourly work needs no contract. No written response-time guarantee is offered.
Hours
Mon–Fri 8 AM–5 PM Central; remote support 24/7/365 at after-hours rates
Team
Owner-led, with a small team covering routine support

What clients say

Excerpts from public Google reviews of Cross River Tech. Read all 13 on Google.

★★★★★5 months ago

I had an excellent experience working with Anthony for my IT needs. He quickly resolved an issue with my computer when a malware blocker took over my screen, preventing me from accessing anything—including my email. His expertise and efficiency made a stressful situation much easier to handle. In addition, Anthony assisted me with backing up important documents and photos using my computer, which not only secured my files but also helped free up space on my phone. This significantly improved my phone’s performance after dealing with storage overload. He is highly professional, detail-oriented, and clearly knowledgeable in his field.

— BB Bradford
★★★★★a year ago

Anthony provides the highest level of service in each interaction and always goes the extra mile to ensure the job is done right. What's even more important is his character/integrity. I can't recommend him enough!

— Chase Bryant
★★★★★a year ago

Our IT team has consistently gone above and beyond in supporting our organization. They are highly knowledgeable, responsive, and proactive in addressing both day-to-day technical issues and long-term infrastructure needs. What stands out most is their ability to solve problems quickly without disrupting workflow.

— Samantha Rocha
Show 2 more reviews
★★★★★2 years ago

Quite simply the best. Anthony not only showed patience and professionalism but most of all efficiency. Our company was having issues with its domain registration and had been going back and forth with Google for 2 weeks with zero progress in fixing the issue. It took Anthony less than 30min to figure out the issue and restore all functionalities. We were immediately able to resume work and could not be happier. Highly recommend, he's our only go-to from now on for any IT related issues.

— Victoria Ilondo
★★★★★2 years ago

Anthony from Cross River Technology provided exceptional service when he came to my store to replace a computer. Not only was he incredibly professional and courteous, but he also went above and beyond by resolving an audio issue and on my laptop at no additional charge. His timely communication and expertise were truly impressive. I highly recommend Anthony for his outstanding service and value. Thank you, Anthony, for your exceptional assistance!

— Huzeifa Rajabali

How it works

What happens after you reach out

  1. Tell Anthony what is going on A call or a short three-step form; about a 20-minute conversation covers headcount, devices, software and the problems.
  2. Get a clear plan and price An hourly estimate for fixes, or a written per-user or per-device quote for managed IT, usually the same business day.
  3. Onboarding visit For managed clients, an onsite inventory of devices and network gear, installation of management and security tools, a backup check and fixes for obvious issues.
  4. Ongoing support and monthly check-in Updates and backups run on schedule, requests are handled remotely first, and a monthly summary covers patches, backups and recommendations.

In Anthony's words

Situations Anthony handles every week

Waiting on a vendor ticket queue while the office is down

Clients call or email Anthony directly and he answers or calls back, usually the same business day. Routine requests are handled remotely first, and onsite visits are included at no extra charge when remote cannot fix it.

A new office that needs to work on day one

Cross River Tech runs Cat6 cabling, sets up the rack, patch panel, switch, firewall and Wi-Fi, orders internet, moves phones and workstations and plans the cutover, quoted as a fixed-price project.

A hacked mailbox or no tested backup

Managed plans include endpoint protection, email security with spam and phishing filtering, multi-factor authentication, patching, daily managed backups with tested restores and a written recovery plan.

Moving to Microsoft 365 or Google Workspace

Setup, migration, licensing, security and administration are handled as a project, and Cross River Tech is a Microsoft Cloud Solution Provider.

One problem, no appetite for a contract

Hourly break/fix support is $100 per hour remote and $150 per hour onsite during business hours, with a one-hour minimum, no agreement required and a plain-English invoice of what was done.

No one steering the technology budget

Fractional CTO consulting gives a growing office part-time technology leadership: strategy, vendor decisions, budgeting and implementation without a full-time hire.

Services

Everything Anthony offers

Managed IT servicesComputers, server, network, phones, printers and Microsoft 365 or Google Workspace for one monthly fee per user or device, month to month.
Cybersecurity and backupEndpoint protection, email security, MFA, patching, daily backups and disaster recovery.
Microsoft 365 and Google WorkspaceSetup, migration, licensing, security and administration.
Data cabling and IT room setupCat6 runs, rack, patch panel, switch, firewall and Wi-Fi for new builds and renovations.
Office move and new office setupIT planning, cabling, internet ordering, phones, network and workstations.
IT consulting and fractional CTOPart-time technology leadership, hourly or on retainer.
Hourly break/fix support$100/hr remote, $150/hr onsite in business hours; no contract.

Service area: Dallas, Plano, Frisco, Irving, Las Colinas, Richardson, Addison, Fort Worth, Arlington, Garland, Carrollton, McKinney, Grand Prairie, Grapevine, Mesquite, Lewisville, Denton, Remote support across Texas

About

Anthony Omini

Anthony Omini founded and owns Cross River Tech, a Dallas company that manages the computers, servers, networks, Microsoft 365, security and backups small offices run on. He has worked in IT for more than fifteen years and holds MCSA and CCNA certifications.

Clients call or email Anthony directly and he answers or calls back, usually the same business day, with no ticket queue in between. Managed plans are priced per user or per device, month to month, and can be canceled anytime; hourly break/fix work needs no contract at all. Routine requests are handled remotely first, with onsite visits across Dallas–Fort Worth when remote cannot fix it.

Why clients choose Anthony

  • Owner-led: Anthony, with 15+ years in IT and MCSA and CCNA certifications, is the point of contact
  • Month-to-month managed plans with published hourly rates and no lock-in
  • Covers the full stack from Cat6 cabling and firewalls to Microsoft 365, security and tested backups

Member of BNI Preston Center since 2023.

FAQ

Questions people ask Anthony

What does a managed IT plan include?

Unlimited remote support, onsite visits when remote cannot fix it, OS and application updates, antivirus and email security, daily managed backups with tested restores, management of router, firewall, switches and Wi-Fi, printer and phone support, user onboarding and offboarding, vendor coordination and documentation the client owns. Projects and after-hours work are quoted separately.

Can I get help without signing a contract?

Yes. Hourly break/fix support is $100 per hour remote and $150 per hour onsite during business hours ($150 and $225 after hours), with a one-hour minimum and no agreement required.

Who will I actually talk to?

Anthony Omini, the owner. He answers or calls back, usually the same business day; a small team keeps routine work moving. Remote support is available 24/7/365, and onsite visits in Dallas–Fort Worth are by appointment, often same day.

How is managed IT priced?

Per user or per device per month, whichever is cheaper for the office, quoted in writing after a short conversation. Plans are month to month and can be canceled anytime.

Can one person handle a 20-person office?

Yes; that is the size Cross River Tech works with most. The heaviest load is the first month, and monitoring, patching and backups run automatically afterward.

Contact

Reach Anthony

CompanyCross River Tech
Office1213 Silver Mill Dr, Dallas, TX 75215
HoursMon–Fri 8 AM–5 PM Central; remote support 24/7/365 at after-hours rates

Email goes through the referral form so the chapter can record the introduction.

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